Privacy Policy

[DSM WORKWEAR] (“us”, “we”, “our” “DSM”) is the author and publisher of the platform of the website [www.dsmworkwear.com] (“Website” or “Platform”).

This privacy policy (“Privacy Policy”) outlines our practice in relation to the storage, use, processing, sharing, transfer and protection of Personal Information (defined below) that you have chosen to share with us when you access our Platform.

At DSM, we are committed to protecting your Personal Information and respecting your privacy. Please read the following this Privacy Policy carefully to understand our practices regarding your Personal Information and how we will treat it. This Privacy Policy sets out the basis on which any Personal Information we collect from you, we collect about you, or that you provide to us, will be processed by us.

Capitalised words used in this Privacy Policy and not defined herein shall have the same meaning ascribed to them in the Terms of Use (“Terms”), available at [www.dsmworkwear.com]. Please read this Privacy Policy in consonance with the Terms.

The terms ‘You’ and ‘Your’ refer to you as the user of the Platform.

1. NATURE OF DATA COLLECT BY US

1.1. We may collect, use, store, process, disclose and transferdifferent kinds of Personal Information about you to provide you access to the Platform and the goods/services. Personal information means any information about an individual from which that person can be identified, whether directly or indirectly. It does not include data where the identity has been removed (for example: anonymous data). Such personal information includes:

(a) Identifiers: Name, username, or similar identifiers.

(b) Demographic Information: Gender, birth date, age, and title.

(d) Contact Details: Email addresses, phone numbers, delivery addresses, business addresses, and GPS location.

(e) Technical Data: IP addresses, browser types, versions, time zone settings, operating systems, and device information collected in log files.

(f) Tracking Information: Device ID, Google Advertising ID, or similar data.

(collectively, referred to as “Personal Information”)

1.2. It is clarified that we do not collect or store any unique details pertaining to your credit card, debit card, net banking or any other method of payment which are unique to you.

1.3. We also collect aggregated data, such as statistical or demographic information, which does not directly or indirectly reveal your identity. For example, we may aggregate usage data to calculate the percentage of users accessing specific features.

1.4. Where we need to collect Personal Information by law, or under the terms of the arrangement we have with you, and you fail to provide such Personal Information when requested, we may not be able to perform our obligations under the arrangement we have with you or are trying to enter into with you.

2. MANNER OF COLLECTION OF PERSONAL INFORMATION

2.1. We will collect and process Personal Information about you at the following times and by any of the following means and methods (employed individually or in combination):

(a) At the time of accessing the Platform including mere browsing of the Website;

(b) When you provide your Personal Information for enquiring about, or availing any of our goods or services or for fulfilling any of your purchase orders;

(d) While utilising certain features of the Platform;

(e) We collect Personal Information through your devices, browsers, cookies, and similar technologies;

(f) While downloading any resources from the Platform;

(g) enter a competition, promotion or survey, or other activities commonly carried out in connection with the Platform;

(h) through third-party service providers or platforms;

(i) Analytics providers such as Google, social media platforms etc.;

(j) By employing any third-party services to our Platform; and

(k) Publicly available resources

3. USAGE AND SHARING OF YOUR PERSONAL INFORMATION

3.1. You understand that when you consent to providing us with your Personal Information, you also consent to us sharing/transferringthe same with third parties (such as storage providers, payments systems providers, marketing partners, data analytics providers, and consultants, lawyers, and auditors) for the purposes of:

(a) being contacted by them for communicating any details pertaining to registration, other service requirements, promotions and marketing in relation to the goods and services provided by us, advertising in relation to our goods /services, legal requirements etc; or

(b) providing services, collecting feedback/suggestions, improving the quality of the Platform or the goods/services;

3.2. You may restrict the receipt of any marketing, promotional or advertising or any other type of email communications by clicking on the ‘Unsubscribe’ button provided at the bottom of any email communication and completing any formalities that may be associated with it.

3.3. In general, your Personal Information will be used by us and/or disclosed by us to third parties, affiliates and associates for the following purposes/activities:

(a) To respond to your query in relation to the goods and services offered by us;

(b) To process and fulfill your purchase orders, deliver goods/services, and manage our relationship with you, including notifying you of changes to the Platform or goods/services;

(c) To collect, display, and use your feedback or suggestions to improve the quality of the Platform and/or the goods/services;

(d) To administer and protect our business and this Platform including troubleshooting, data analysis and system testing;

(e) To deliver content, advertisements, and personalized recommendations about the Platform and/or thegoods/services that may interest you;

(f) To measure, analyze, and monitor trends to improve the effectiveness of advertising and the quality of the Platform and/or goods/services;

(g) To perform a contract, we are about to enter or have entered with you;

(h) To enforce our Terms and comply with legal or regulatory obligations;

(i) To aggregate, transfer (with or without consideration) and permit usage of any information (whether personal identifiable or not) collected on the Platform for any research, studies or analysis of business.

3.4. We require all third-parties to respect the security of your Personal Information and to treat it in accordance with the law. We do not allow our third-party service providers to use your Personal Information for any purpose other than the purposes specified by us in accordance with this Privacy Policy.

3.5. You agree, acknowledge and accept that we may be required to share your Personal Information without your consent, when it is required by law or by any court or government agency or authority to disclose such information. We do not undertake any responsibility or obligation to notify the disclosure of your Personal Information on account of reasons stated herein.

4. TRANSFER OF PERSONAL INFORMATION

4.1. You agree and understand that your Personal Information may be stored on servers located outside India either by us or by any such person/entity with whom your Personal Information has been shared/transferred in accordance with this Privacy Policy. These persons/entities may or may not be located in India and therefore may be subjected to data protection regulations of a country other than India.

4.2. By submitting your Personal Information to us, you agree to the transfer, storage, and processing of such information and Personal Information outside India.

4.3. We may share your Personal Information with persons and entities (government or private) for the purposes of detecting, preventing and investigating any cyber-security incident, preventing or investigating any incident of identity theft, fraud or any other illegal activities or any other related or unrelated abusive activities on the Platform.

5. YOUR RIGHTS

Under Indian laws, you have the following rights regarding your personal information:

• Access, review and confirm the accuracy of the Personal Information we hold about you.

• Request corrections to your Personal Information.

• Withdraw consent for processing Personal Information.

• Request deletion of your Personal Information, subject to legal and contractual obligations.

To exercise your rights, please contact our Grievance Officer in the manner provided in this Privacy Policy. Any requests made to the Greviance Officer may take longer than one month to respond if the request is complex or there exit multiple requests. In this case, we will notify you.

6. CONSENT

6.1. In addition to any consent provided elsewhere on the Platform, you agree, acknowledge and accept that:

(a) This Privacy Policy is a part of the Terms and has been provided separately for your ease of access and as per regulatory requirement. By accessing or using the Platform, you signify your unconditional consent to this Privacy Policy and the Terms and the Usage of your Personal Information as per this Privacy Policy.

(b) The Personal Information provided by you to the Platform, by any means and methods, is voluntarily and by your own free will and not on account of any coercion.

6.2. You agree and understand that you have the option to not provide us certain kinds of Personal Information that are not mandatorily required for availing the goods/services. Certain entry fields on any Personal Information collection page on the Platform may not have an asterisk on such entry field. The lack of an asterisk indicates that the provision of such Personal Information is not mandatory to the goods/services intended to be availed and provision of the Personal Information in such field is optional.

6.3. In the event any Personal Information is shared by you on behalf of someone, the Platform assumes that the sharing of such Personal Information has been authorized by such other person and such other person also consents to this Privacy Policy. The Platform assumes no responsibility to check such authorization or any liability arising out of such authorization or lack thereof. Such Personal Information shall be treated in the same manner and with same standard as if such Personal Information belonged to the you.

6.4. You may withdraw your consent for the processing of your Personal Information at any time by submitting a written request to the Grievance Officer. Upon receipt of such a request, we will delete your relevant Personal Information within 30 days, subject to legal and contractual obligations. Please note that withdrawing consent may restrict or prevent your access to the Platform or certain goods/services.

7. UNINTENDED TARGET USERS

This Platform is not intended for the use of children (below 18 years of age). In the event it comes to your knowledge that the Platform is being accessed and used by a child, then we request you to kindly bring such incidence to our notice and we shall do our best to restrict such access to the child and delete any Personal Information that may have been collected and/or processed by us.

8. THIRD PARTY WEBSITES

8.1. Our Platform may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates (“Third Party Websites”). Please note that the Third PartyWebsites and any services from them, that may be accessible through our Platform have their own privacy policies. We do not accept any responsibility or liability for the policies or for any Personal Information that may be collected through the Third Party Websites or their services. Please check their policies before you submit any Personal Information to such websites or use their services.

8.2. Your relationship with these third parties and their services and tools is independent of your relationship with us. These third parties may allow you to permit/restrict the information that is collected. It may be in your interest to individually restrict or enable such data collections.

8.3. The place of processing of personal information depends on each third-party service provider and you may wish to check the privacy policy of each of the service providers to identify the personal information shared and its purpose. You will be subject to a third party’s privacy policy if you opt in to receive communications from third parties. We will not be responsible for the privacy standards and practices of third parties. We shall not be liable for any loss, damage, claim or expenses suffered by you as a result of accessing these Third Party Sites and features.

9. COOKIES

9.1. The Platform or any part thereof may utilise data collection tools such as “cookies” and other tracking technologies. Cookies are small data files which are sent to your browser from the Platform and are stored on your computer or device (hard drive). The cookies shall not provide access to data in your computer or device such as email addresses or any other data that can be traced to you personally.

9.2. The data collected by way of cookies will allow us to administer the Platform and provide you with a tailored and user-friendly service. The cookies shall enable you to access certain features or services of the Platform.

9.3. Types of Cookies We Use:

• Essential Cookies: Necessary for the operation of the platform, such as enabling user authentication and maintaining session integrity.

• Performance Cookies: Help us analyze platform usage and improve functionality.

• Functional Cookies: Allow us to remember your preferences and provide personalized features.

• Advertising Cookies: Used to deliver tailored advertisements based on your interests and usage patterns.

9.4. Third-Party Cookies:

Third-party service providers may place cookies on our platform to deliver targeted advertisements, measure performance, or provide analytics. While we strive to work only with trusted partners, we are not responsible for cookies placed by third parties without our knowledge or consent. We recommend reviewing the privacy policies of such third parties for more information on their practices.

9.5. Managing cookies:

Most web browsers and devices permit users to modify the cookie settings as per their preference. Further, settings of the web browsers and devices can be modified to notify when you receive a cookie or prevent cookies from being sent. Disabling certain cookies may impact the functionality of the Platform.

9.6. Tracking Technologies:

In addition to cookies, we may use other tracking technologies, such as web beacons or pixel tags, to understand user behaviorand improve our Platform or the goods/services.

9.7. Disclaimer on Unauthorized Tracking:

While we take reasonable measures to monitor cookies and tracking technologies on our Platform, it is possible for unauthorized third parties to use such technologies without our knowledge. If you suspect any unauthorized tracking, please report it to us immediately through our Grievance Officer.

10. AUTHENTICITY OF INFORMATION

10.1. You agree, accept, acknowledge and undertake that:

(a) the information (Personal Information and/or any other information) provided by you on or thorough the Platform is true and correct;

(b) any liability arising out of incorrect, false or out-of-date shall not be of the Platform; and

(c) when there exists a situation that results or requires a change in the Personal Information provided to or available with us, you will, as soon as expeditious, update, modify, revise or correct the information provided to us by writing to our Grievance Officer in accordance with this Privacy Policy.

11. DATA SECURITY

11.1. We have put in place appropriate security measures to prevent your Personal Information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Information on our instructions, and they are subject to a duty of confidentiality.

11.2. We implement certain security measures including encryption, firewalls, and socket layer technology to protect your Personal Information from unauthorised access and such security measures are in compliance with the security practices and procedures as prescribed under the Information Technology Act, 2000 and the applicable rules (Reasonable Security Practices and Procedures and Sensitive Personal Information or Information Rules, 2011). However, you agree, acknowledge and accept that the above-mentioned measures do not guarantee absolute protection to the personal information and by accessing the Platform, you agree to assume all risks associated with the disclosure of Personal Information arising due to breach of firewalls and secure server software.

11.3. We have put in place procedures to deal with any suspected Personal Information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

12. DATA RETENTION

Your Personal Information and any and all content or information uploaded by you will be stored and retained by us until the provision of our goods / services to you, or for a period of three years, or until such time mandated by law, whichever is later, after which it will be securely deleted or anonymized for research or statistical purposes. In some circumstances we may use your Personal Information (with or without anonymisation) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

13. BUSINESS TRANSITIONS

13.1. In the event we go through a business transition, such as a merger, acquisition by another organisation, or sale of all or a portion of our assets, your Personal Information might be among the assets transferred and by consenting to this Privacy Policy, you are confirming and consenting to such transfer.

14. CHANGE IN PRIVACY POLICY

14.1. This Privacy Policy may be revised from time to time, at our sole discretion. In the event, the Privacy Policy is amended, modified or revised, the changes will be posted on this page and notified to you by email.

14.2. In the event you do not agree to such revised, amended or modified Privacy Policy, then you are requested to restrict your access and usage of the Platform and the goods/services offered by us.

15. GOVERNING LAW AND JURISDICTION

You agree that the laws of India shall govern this Privacy Policy, and that any dispute arising out of or relating to this Privacy Policy shall be referred to and finally resolved by a sole arbitrator mutually appointed by you and us. The arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996 or any statutory amendments or re-enactment for the time being in force. The venue of the arbitration shall be Mumbai. The language of the arbitration shall be English. Subject to the above, the courts of Mumbai shall have exclusive jurisdiction over any dispute arising out of this Privacy Policy.

16. SEVERABILITY

If any provision or part of a provision of this Privacy Policy is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from this Privacy Policy and does not affect the validity and enforceability of any remaining provisions.

17. GRIEVANCE OFFICER

17.1. In case you have any queries pertaining to this Privacy Policy or any questions pertaining to your Personal Information (including review, update, or deletion), you may reach out to our Grievance Officer using the below contact details:

Name: Pushpendra Arya

Address: Roop Industires,Gala no 2-4,Sakinaka,Andheri East,Mumbai 400072

Email: dsmworkwear@gmail.com